Services
What we actually do.
Every job is different, so pricing is quoted after we understand the problem — not guessed from a menu. Here's what falls under each heading.
Troubleshooting & break-fix
The Mac is slow, crashing, freezing, refusing to boot, throwing errors, or doing something inexplicable. We find the actual cause rather than reinstalling and hoping.
- Startup failures, kernel panics, boot loops
- Performance problems and storage pressure
- Wi-Fi, printing, peripherals, and connectivity
- Mail, calendar, and sync problems
- Software conflicts and failed updates
- Data recovery from failing drives, where recoverable
Setup & migration
New hardware arriving, or an old machine that needs to become the new one. Handed over configured, updated, and ready to work.
- New Mac configuration and first-run setup
- Migration of files, mail, apps, and settings from the old machine
- Apple ID, iCloud, and Google Workspace configuration
- Email setup across Mac, iPhone, and iPad
- Printer, scanner, display, and network setup
- Secure wipe and disposal of the machine being retired
Mac security
Practical hardening for a real business. The settings that reduce actual risk, explained so you know why they're on.
- FileVault disk encryption and recovery key handling
- Firewall, Gatekeeper, and system integrity configuration
- Patching and update policy
- Admin vs. standard account separation
- Password manager and multi-factor authentication rollout
- Phishing and social-engineering guidance for your team
- Malware and adware removal
Jamf & Apple device management
For teams past the point where configuring machines by hand makes sense. Enrollment, policy, and remote control of your whole Apple fleet.
- Jamf Pro setup, configuration, and cleanup of existing instances
- Zero-touch deployment via Apple Business Manager
- Configuration profiles and enforced settings
- App packaging and delivery
- Onboarding and offboarding workflows
- Remote lock and wipe for lost or stolen devices
- iPhone and iPad management alongside Macs
Backup & data protection
A backup you haven't tested is a hope, not a backup. We set them up and then prove they restore.
- Time Machine and local backup configuration
- Cloud and off-site backup
- Restore testing, so you know it works before you need it
- Backup strategy for businesses with shared files
- Ransomware-resilient and versioned backup design
Ongoing managed support
A standing arrangement instead of a scramble. You get a number to call and someone who already knows your setup.
- A known point of contact for Apple problems
- Proactive updates and maintenance
- Periodic health and security review
- Help planning hardware refreshes and budget
- Onboarding support as you hire
App development
We're a registered Apple Developer with apps published on the App Store. If the software you need doesn't exist, we build it.
- iOS and iPadOS apps
- macOS apps and internal tools
- Custom software for your specific workflow
- App Store submission, review, and release management
- Updates and ongoing maintenance of existing apps
- Taking an idea from concept through to shipped product
Tell us what's happening.
Describe the problem and we'll tell you what it takes to fix — and what it costs — before any work starts.