MacDaddy TechSolutions

Services

What we actually do.

Every job is different, so pricing is quoted after we understand the problem — not guessed from a menu. Here's what falls under each heading.

Troubleshooting & break-fix

The Mac is slow, crashing, freezing, refusing to boot, throwing errors, or doing something inexplicable. We find the actual cause rather than reinstalling and hoping.

  • Startup failures, kernel panics, boot loops
  • Performance problems and storage pressure
  • Wi-Fi, printing, peripherals, and connectivity
  • Mail, calendar, and sync problems
  • Software conflicts and failed updates
  • Data recovery from failing drives, where recoverable

Setup & migration

New hardware arriving, or an old machine that needs to become the new one. Handed over configured, updated, and ready to work.

  • New Mac configuration and first-run setup
  • Migration of files, mail, apps, and settings from the old machine
  • Apple ID, iCloud, and Google Workspace configuration
  • Email setup across Mac, iPhone, and iPad
  • Printer, scanner, display, and network setup
  • Secure wipe and disposal of the machine being retired

Mac security

Practical hardening for a real business. The settings that reduce actual risk, explained so you know why they're on.

  • FileVault disk encryption and recovery key handling
  • Firewall, Gatekeeper, and system integrity configuration
  • Patching and update policy
  • Admin vs. standard account separation
  • Password manager and multi-factor authentication rollout
  • Phishing and social-engineering guidance for your team
  • Malware and adware removal

Jamf & Apple device management

For teams past the point where configuring machines by hand makes sense. Enrollment, policy, and remote control of your whole Apple fleet.

  • Jamf Pro setup, configuration, and cleanup of existing instances
  • Zero-touch deployment via Apple Business Manager
  • Configuration profiles and enforced settings
  • App packaging and delivery
  • Onboarding and offboarding workflows
  • Remote lock and wipe for lost or stolen devices
  • iPhone and iPad management alongside Macs

Backup & data protection

A backup you haven't tested is a hope, not a backup. We set them up and then prove they restore.

  • Time Machine and local backup configuration
  • Cloud and off-site backup
  • Restore testing, so you know it works before you need it
  • Backup strategy for businesses with shared files
  • Ransomware-resilient and versioned backup design

Ongoing managed support

A standing arrangement instead of a scramble. You get a number to call and someone who already knows your setup.

  • A known point of contact for Apple problems
  • Proactive updates and maintenance
  • Periodic health and security review
  • Help planning hardware refreshes and budget
  • Onboarding support as you hire

App development

We're a registered Apple Developer with apps published on the App Store. If the software you need doesn't exist, we build it.

  • iOS and iPadOS apps
  • macOS apps and internal tools
  • Custom software for your specific workflow
  • App Store submission, review, and release management
  • Updates and ongoing maintenance of existing apps
  • Taking an idea from concept through to shipped product

Tell us what's happening.

Describe the problem and we'll tell you what it takes to fix — and what it costs — before any work starts.